Southwest Airlines: Travel App

Contains ads
4.5
166K reviews
10M+
Downloads
Content rating
PEGI 3
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About this app

The Southwest® app lets you easily book flights, hotels, cars, cruises, or vacation packages. Check in, change, or cancel flights easily, and add extras like Priority Boarding through the “My Trips” tab. Rapid Rewards® Members can earn and redeem Rapid Rewards points1 for qualifying Southwest purchases, flights, hotel bookings, or vacations. Enjoy a seamless travel experience from booking a flight or vacation to planning last-minute trips.

Southwest app features:
Book a flight and day of travel
- Travel with ease as you search, book, and manage your flight
- View your gate information, boarding position, flight status, and more in the “My Trips” tab

Hotel bookings through the Southwest app
- Explore more travel experiences with each hotel booking
- Check into your hotel via the Southwest app
- Manage your reservation and find hotel deals

Boarding app on the go
- Mobile boarding passes for all Passengers on your trip 24 hours in advance
- Flight Number, Confirmation Number, Boarding Time, Tier Status, and TSA PreCheck® details found in one place
- Save your Mobile Boarding Passes to Google Wallet for convenience

Getaways by SouthwestTM
- Book your entire vacation package—flight, hotel, rental car—all in one place
- Cancel or make changes to your package up to 10 minutes prior to your original scheduled departure2
- Use the in-app booking widget to search vacation packages in 30+ popular destinations like Las Vegas, Hawaii, Cancun, and more

Access inflight information
- Use the app to take you to our Inflight Entertainment Portal, where you can watch free live TV, access free on-demand TV episodes, and view free movies3

Earn Rapid Rewards points when you travel
- Sign up for Rapid Rewards and earn points on your flights. Did you forget to add your Rapid Rewards number during booking? No worries, add it after booking your flight and earn points1

Book a flight, schedule pickups and drop-offs, enjoy fast and easy hotel booking, and embrace last-minute flights for your next spontaneous vacation—all with Southwest

Disclaimers:
1All Rapid Rewards® rules and regulations apply and can be found at https://www.southwest.com/about-southwest/terms-and-conditions/rapid-rewards/.
2Bookings canceled or changed 72 hours before your first flight’s scheduled departure will be refunded in the form of vacation travel credits less any optional travel charges & travel insurance. Bookings changed or canceled 72 hours–10 minutes before your first flight’s scheduled departure may be subject to supplier penalties. Bookings must be canceled or changed at least 10 minutes before your first flight’s scheduled departure time or funds will be forfeited. Any eligible credits will be less nonrefundable air travel charges & travel insurance. Subject to Getaways by SouthwestTM Terms & Conditions: https://www.southwest.com/vacations/terms-and-conditions/

3 Where available. Available only on WiFi-enabled designated aircraft. Due to licensing restrictions, on WiFi-enabled international flights, free live TV may not be available for the full duration of the flight. Texting only allows access to iMessage and WhatsApp (which must be downloaded and activated before connecting to SouthwestWiFi).
Updated on
Feb 6, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
161K reviews
Ang
December 30, 2025
App works properly, great to have when flying. Can track your flight and see your boarding pass. If you're flying Southwest, download the app. Would recommend. The only reason I deducted a star is that they canceled my flight and I never got an email telling me. If I hadn't been flying with 17 other individuals, I wouldn't have known to check my app or website. It just disappeared from my account like it was never there. The only way I knew, was by entering my confirmation #.
46 people found this review helpful
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Alex Klick
June 5, 2025
terrible app. I am trying to just see my boarding pass when I am getting on a plane, should be simple right? Yet somehow this simple task is requiring me to recheck in each time, and just overall cumbersome to use. Then on top of that, I get pop up ads to buy more of your terrible flight service? I already paid you and you still gotta do that just to inconvenience people who already paid you? Never again.
182 people found this review helpful
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Southwest Airlines
June 6, 2025
We're truly sorry for the frustration. 💙 Viewing your boarding pass should be easy, and we appreciate you sharing this experience. If you're open to it, we'd love more details so we can better improve this — please email us at SWADigital@wnco.com. ✈️-Arlene SWADigital
Jake Nuno
February 20, 2025
NEW Review: Brand new App and still SAME ISSUES. Old Review: Takes way too many taps to get to boarding pass, then bugs out and tells you to check in again, every time I use the app. App does not update current flight status, does not update delays, and does not give notifications. Seems to be either buggy, or not very well designed. I have updated to the latest updates multiple times, still no fix. I have to get my flight delay updates from Google, not a good look for the Southwest app.
123 people found this review helpful
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Southwest Airlines
March 3, 2025
Hi Jake, We appreciate your feedback and understand your frustration. Our team is actively working to improve the app experience. If issues persist, please share more details at https://support.southwest.com/helpcenter/s/email-us. Your insights help us refine the app, and we truly appreciate you flying with us! ❤️

What’s new

We’ve updated our app with a fresh look and feel, optimized our navigation, and introduced a new enhanced day of travel experience.